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TerryDa
Participant
May 11, 2026 3:14 PM UTC
Open for Voting

Camera Raw error

I’m reaching out to the community for assistance with an issue in Adobe Camera Raw that keeps recurring.

Quite often, when I attempt to create a mask, I receive the following error message:

“There was an unexpected error and your request could not be completed.”

Immediately afterwards, a second message appears:

“The graphics processor has encountered an unrecoverable error. Due to a run‑time error, GPU acceleration has been disabled for the remainder of the session.”

This behaviour is now happening frequently, and it interrupts my workflow every time masking is required. If anyone could point me toward reliable guidance, known fixes, or relevant Adobe documentation, I would be very grateful.

Thank you in advance for your support.

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3 replies

jane-e
Community Expert
Community Expert
May 13, 2026 12:18 AM UTC

​@TerryDa 

 

Thanks for letting us know!

 

Jane

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TerryDa
TerryDaAuthor
Participant
May 12, 2026 3:22 PM UTC

Thank you, I've now reposted this in the correct forum.

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jane-e
Community Expert
Community Expert
May 11, 2026 8:01 PM UTC

​@TerryDa 

 

This is the Adobe Aero forum. Please post to Adobe Camera Raw

https://community.adobe.com/camera-raw-560

 

Jane

 

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