Skip to main content
D
Darcy26283644zo42
Participant
September 25, 2022

Cannot Export Aero .REAL as USDZ file on Windows

  • September 25, 2022
  • 2 replies
  • 939 views

Hi I could really use some quick help. I've created an AR scene in Aero and am trying to export it as a USDZ file so that it can be opened on other devices. Every attempt gives me an "Export Failed" error, with a further message of  "Unable to read file". This is particularly confusing as I am trying to write a file, not read one. I tried exporting a scene that I made and was able to export a year ago, and got the same error. Does anyone know why this may be happening? And how I can fix it?

    2 replies

    F
    FRANK B
    Participant
    September 25, 2024

    have they fixed this part yet?

     

    M
    markhellar
    Inspiring
    September 26, 2022

    Hi, we are constantly working to improve the sharing features of Aero and have some exciting improvements on our roadmap slated for release later this year. To achieve these goals, we need to make improvements under the hood of Aero. Unfortunately, the .usdz export feature in Aero did not align with the upgrades we are planning as they did not include Aero's interactive features. Our upcoming planned feature set focuses on rapid loading and ease of sharing, including the full spectrum of Aero's interactive features.
    We look forward to sharing these with you soon.Hi, we are constantly working to improve the sharing features of Aero and have some exciting improvements on our roadmap slated for release later this year. To achieve these goals, we need to make improvements under the hood of Aero. Unfortunately, the .usdz export feature in Aero did not align with the upgrades we are planning as they did not include Aero's interactive features. Our upcoming planned feature set focuses on rapid loading and ease of sharing, including the full spectrum of Aero's interactive features.
    We look forward to sharing these with you soon.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices