Participant

Crashes when importing a PNG sequence

Forum|Forum|2 years ago
September 11, 2023
4 replies
468 views

Adobe Aero is crashing when trying to import PNG sequence files. This isn't 100% of files, probably 80% and no real way to indicate why one works and another does not. If it matters the original sequence files were generated in after effects and exported via media encoder.

Using Adobe Aero 0.23.4 with Windows 10.

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Rob_Wood_DesignAuthor

Participant

Continuing to update. Another computer with windows 11 had the same issue with the same files and process, ie After effects to media encoder to Aero. Sometimes this would work on certain files if Alpha channels wernt used but this wasnt guaranteed (much like the smaller resolution files). What I think might be a factor and I cant conclusively test until Monday is the Renderer within after effects selected (GPU acceleration vs software only)

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Rob_Wood_DesignAuthor

Participant

Further tests suggest it could be related to resolution. Is there a maximum PNG sequence resolution that Adobe Aero will allow? Two files encoded exactly the same but different resolutions (both still relatively small files) and the smaller one works, the larger one crashes the program.

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Rob_Wood_DesignAuthor

Participant

Nothing exceeding a few mbs. One that crashes every time is 1.87MB and 22 frames if that matters.