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Participant
October 19, 2022

Failure to generate link in Aero

  • October 19, 2022
  • 5 replies
  • 210 views

227MB project fails to generate link. iPhone 13 Pro, iPad Pro. Same result.  Any suggestions?

5 replies

Participant
October 26, 2022

I'm having the same problem with a very small sample project 10mb. Please help!

Participant
October 24, 2022

 This is the error message I get. I'm Japanese so is my language settings. But it says it can't create the link. I even tried on the desktop beta. Same result!!!

Community Manager
October 20, 2022

Could you please share the error message you're getting?

Participant
October 20, 2022

Thanks for the reply. 
Yes it is happening on both devices. 
I am indeed getting an error message. 
I am using proper high speed wi-fi. 
As a test I tried a smaller sized project (90Mb) and the link generated without issues. 
Is there a project size limitation??

 

 

Community Manager
October 20, 2022

Hi,
Sorry to hear you're having trouble generating a link for your project.
Could you provide a bit mode details?

  1. Are yiou getting an error message?
  2. Is the issue happening on both your iPhone13Pro and iPadPro?
  3. Do you have proper WiFi or Cellullar connection?

    If your project is saved in your Cloud files and you can always re-open it, did you try to close the app, re-launch it, open your project and try generating the link again?