Skip to main content
Participant
January 21, 2024

Geospatial Creator not loading

  • January 21, 2024
  • 26 replies
  • 2545 views

Is there a resolution to the Geospatial Creator not loading?

I can enter a location using Google Maps, but when it switches over to the Aero environment, nothing loads, and previously located models have no Google reference.

26 replies

Participant
January 27, 2024

I've got exactly the same, none of my scenes display the area - glad to know I'm not alone, hope it get resolved soon. 

Participating Frequently
January 26, 2024

I have the Problem just for greece. Before it was more flat 3D Envoirenment. Not like in cities and now its grey........

Rest of Europe and Germany are working. Really strange its like placing the stuff blindley. Because the people can load it and view it....

Participating Frequently
January 23, 2024

At least it seems it's 'just' an update to the software that's off somehow, meaning it should be easy to fix.
Unless it's because Google has backed out of the project and Adobe is figuring out how to break the news... But let's hope that everything is wonderful and they even add lots of new features, along with the fix, in this next update, that must right around the corner.

Participant
January 23, 2024

Same here, I was going to create a demo and the map mesh is not loading in the editor

Participant
January 23, 2024

I also get the same! First I thought it was something related to the location i choose, but i tried other places in the world and still nothing loaded

Participating Frequently
January 23, 2024

I get the same. It's been like this since sometime last week. I can find and 'select' a location when creating a new scene, but when I press the 'Select' button and the Aero scene opens, it's an entierly empty scene. Before last week it loaded the area located around the selected position just fine. This also applies to my already existing scenes in Aero - no 3D scan of the area from Maps/Earth.
I can still place things and they will appear when viewing the experience, but without the 3D scan reference it's like placing elements blindfolded.
Does anyone know what's going on?
Adobe is sadly quite quiet about Aero in general.