Skip to main content
Participant
August 28, 2026

I cannot use the Gemini 3.1 model.

  • August 28, 2026
  • 3 replies
  • 17 views
I am unable to use the Gemini 3.1 model; when I try to use it, I receive an error message stating something like "An error occurred; please try again later." It has been a few days now; it works when I try with a different account, but it doesn't work with some other accounts.
 

3 replies

jane-e
Community Expert
Community Expert
August 28, 2026

@motivated_handfdad 

Firefly has a forum that is separate from the Aero forum where you post. Repost to the Firefly forum:

https://community.adobe.com/p/firefl

Jane

 

jane-e
Community Expert
Community Expert
August 28, 2026

@motivated_handfdad 

Which Adobe application are you using?

Jane

Participant
August 28, 2026

Adobe Firefly.