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Participant
Aug 28, 2026 11:48 AM UTC
Open for Voting

I cannot use the Gemini 3.1 model.

I am unable to use the Gemini 3.1 model; when I try to use it, I receive an error message stating something like "An error occurred; please try again later." It has been a few days now; it works when I try with a different account, but it doesn't work with some other accounts.
 

3 replies

jane-e
Community Expert
Community Expert
Aug 28, 2026 11:19 PM UTC

​@motivated_handfdad 

Firefly has a forum that is separate from the Aero forum where you post. Repost to the Firefly forum:

https://community.adobe.com/p/firefl

Jane

 

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jane-e
Community Expert
Community Expert
Aug 28, 2026 4:54 PM UTC

​@motivated_handfdad 

Which Adobe application are you using?

Jane

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Participant
Aug 28, 2026 7:10 PM UTC

Adobe Firefly.

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