I have a subscription, and can use photoshop on my PC but now all of a sudden I can't use it on my Mac

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I have a subscription, and can use photoshop on my PC but now all of a sudden I can't use it on my Mac. Everytime I try and lop in it goes to a screen offering me a free trial. Bridge seems to work ok.

jane-e

Community Expert

@lizzieoz

The first thing to try is to log out on the Mac, then log back in again with the correct Adobe ID and PW. If that doesn’t work, try the steps on this help page:

https://helpx.adobe.com/download-install/apps/troubleshoot/licensing-activation-issues/purchased-creative-cloud-apps-appear-trial-versions.html

Jane

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