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Daniel_Peterson
Inspiring
May 31, 2023 8:25 AM UTC
Open for Voting

iPhone 11 app won't open file?

Adobe Aero on my iPhone 11 won't open my file with custom character imported? (synced from Desktop creative cloud). It loads to 100% but doesn't open in AR view (video attached).

3 replies

Daniel_PetersonAuthor
Inspiring
Jun 1, 2023 6:41 AM UTC

Hi @markhellar, I tried between desktop and iPad which works ONCE - then I also get this error in Aero Desktop when trying to re-open the file... and then Aero crashes.

 

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Daniel_PetersonAuthor
Inspiring
May 31, 2023 9:41 PM UTC

Hi @markhellar , it's iOS 16.1.1

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    markhellar
    Inspiring
    May 31, 2023 6:37 PM UTC

    Hi @Daniel_Peterson thanks for the report, what is your Ios version? Thanks!

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