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Daniel_Peterson
Inspiring
May 31, 2023

iPhone 11 app won't open file?

  • May 31, 2023
  • 3 replies
  • 698 views

Adobe Aero on my iPhone 11 won't open my file with custom character imported? (synced from Desktop creative cloud). It loads to 100% but doesn't open in AR view (video attached).

3 replies

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Daniel_PetersonAuthor
Inspiring
June 1, 2023

Hi @markhellar, I tried between desktop and iPad which works ONCE - then I also get this error in Aero Desktop when trying to re-open the file... and then Aero crashes.

 

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Daniel_PetersonAuthor
Inspiring
May 31, 2023

Hi @markhellar , it's iOS 16.1.1

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    markhellar
    Inspiring
    May 31, 2023

    Hi @Daniel_Peterson thanks for the report, what is your Ios version? Thanks!

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