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Participant
May 29, 2025

Issue loading scene: "There was a problem loading the scene" Check your internet connection and try

  • May 29, 2025
  • 4 replies
  • 452 views

Issue loading scene: "There was a problem loading the scene" Check your internet connection and try again. Upon further investigation, my internal link manage file says: ERROR Failed to contact the origin. Generated Thu, 29 May 2025 22:55:47 GMT Request ID: 8f-s3LXlND0ybMS6wiXHdNd90M8fL14uXWVLM98vPHD3Y0-9fxV4AQ== This is for my AR that has worked consistently for the past year, 1000x.

4 replies

Participant
June 2, 2025

Same issue. I tried to fix it all day lang with diffrents agents in the messenger support. No solution yet.

Participant
June 2, 2025

I'm having the same problems and my clients are asking as well. Has anybody heard from Adobe about these issues?

Known Participant
June 2, 2025

I'm having the same issues. Not working on my android, iphone or ipad. Have client work and need these to work.

Participant
May 30, 2025

We are facing the same issue here. Can Adobe does something to rectify?