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Participant
May 29, 2025 11:03 PM UTC
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Issue loading scene: "There was a problem loading the scene" Check your internet connection and try

Issue loading scene: "There was a problem loading the scene" Check your internet connection and try again. Upon further investigation, my internal link manage file says: ERROR Failed to contact the origin. Generated Thu, 29 May 2025 22:55:47 GMT Request ID: 8f-s3LXlND0ybMS6wiXHdNd90M8fL14uXWVLM98vPHD3Y0-9fxV4AQ== This is for my AR that has worked consistently for the past year, 1000x.

4 replies

Participant
Jun 2, 2025 3:47 PM UTC

Same issue. I tried to fix it all day lang with diffrents agents in the messenger support. No solution yet.

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Participant
Jun 2, 2025 1:15 PM UTC

I'm having the same problems and my clients are asking as well. Has anybody heard from Adobe about these issues?

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Known Participant
Jun 2, 2025 6:38 AM UTC

I'm having the same issues. Not working on my android, iphone or ipad. Have client work and need these to work.

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Participant
May 30, 2025 1:08 AM UTC

We are facing the same issue here. Can Adobe does something to rectify?

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