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Kirk26426415e93z
Participant
March 21, 2023

Link play on my iphone but not on others, even the same model.

  • March 21, 2023
  • 2 replies
  • 245 views

 

Using this link :

https://adobeaero.app.link/w8IMmvwBlyb

 

It will not play, only on my iPhone for some reason. I've even tried on a friends with the same model.
i've deleted it all, rechecked. Preview in the app is also fine. No error when sharing. Not had this issue
before. Dosn't feel with me confidence. When is this app out of Beta anyway?

    2 replies

    K
    Kirk26426415e93zAuthor
    Participant
    March 22, 2023

    Brilliant, thank you. I used it on my phone, then tried with a collegue who has the same model, iPhone 14 Pro.
    and it wouldn't work, Are there any issues around using mp3 audio? It's the first time the app hasnt worked well

    and thats the only difference I can think of. I'm also using an animated GIF.

     

    THanks for looking.

    M
    markhellar
    Inspiring
    March 21, 2023

    Hi @Kirk26426415e93z this worked for me. 
    What devices have you tried? thank you.

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