Share Link returns “Failed to contact the origin” — links disappeared
- May 30, 2025
- 0 replies
- 243 views
Hi Aero team,
All of my previously generated share links have disappeared from the Manage Share Links panel, and when I try to open the new link that now shows up, I get the following error page:
ERROR
Failed to contact the origin.
Generated Fri, 30 May 2025 01:09:08 GMT
Request ID: RsHQfrqgFLLQLAB1MHEWdYsZ_jLKYT7RDwq5cggdzoIXUT_WiOI8aQ==
Environment
Aero version: [Desktop (v0.24.4 ) ]
OS / Device: [Windows 11 23H2 ]
Region: Japan (GMT +9)
Steps to Reproduce
Publish a scene (worked fine, got a link).
Later, open File ▶ Manage Share Links — all old links are gone.
Click the only link shown → browser opens → error above.
What I’ve Tried
Waited and refreshed several times.
Re-published the scene (publishing completes but link still errors).
Tested on multiple networks and browsers (Chrome 136, Edge 125).
Cleared browser cache / Incognito mode.
Request
Is this a known CDN or backend outage?
Could someone from the Aero team check the Request ID above?
Any workaround to restore existing links or republish successfully?
Thanks in advance for your help!
