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Jared273402131pdc
Participant
Nov 28, 2022 8:52 PM UTC
Open for Voting

Struggling to create a link from Aero

Hi! Jared here.

 

I'm really enjoy the Aero app, but I'm struggling to create a link of a gif to play from an image anchor. 

When I try, it just tells me it can't create a link. 

 

I've attached a picture of the prompt, if anyone can help me I'd greatly appreciate it.

 

Thanks in advance!

 

Jared

    8 replies

    théom37305485
    théom37305485
    Participant
    Dec 23, 2022 7:39 AM UTC

    Hi Mark, im using the latest version of Aero on a windows 11 pro computer, with I7 and NVIDIA RTX 2080

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      seawoon
      Participant
      Dec 22, 2022 4:00 PM UTC

      Hi, I am also facing the same problem. I've quit and restarted the program several times. I am using the latest version on a macbook

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        markhellar
        Inspiring
        Dec 16, 2022 6:21 PM UTC

        Hi @Théo27602772cfxs what version of Aero are you using and on what platform? Thanks

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          Théo27602772cfxs
          Participant
          Dec 16, 2022 3:18 PM UTC

          Hi, sorry but i got the same problem... Restarting Aero not changing a thing 😕😕

          I also get a message each time i open a project (even tutorial project) saying audio files cant be found 

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            Jared273402131pdcAuthor
            Participant
            Nov 30, 2022 6:53 PM UTC
            Thanks so much for your help and for hearing me out!

            Hope you have a great day and I look forward to hearing from you again.

            Kind regards
            Jared Jestr
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            markhellar
            Inspiring
            Nov 30, 2022 6:49 PM UTC

            Hi @Jared273402131pdc , great glad that worked. Wider Android coverage and app-free viewing are in the works. I'll update you here on the progress. Thanks

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              Jared273402131pdcAuthor
              Participant
              Nov 30, 2022 6:36 PM UTC
              Hi Mark, thanks for getting back to me 🙂

              It worked! Thank you so much.

              However, when attempting to view the QR code link via my phone (Samsung note 10+), I was prompted to download the Adobe Aero app to my mobile device in order to view it. Is there a way for experience to be hosted online so that viewers do not have to download the app in order to enjoy it?

              I appreciate the efforts to get people to download the app, however I feel it will be discouraging for people to go through with app download, they may just decide not to view the experience instead.

              Your assistance is greatly appreciated!

              Kind regards,

              Jared Jestr
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              markhellar
              Inspiring
              Nov 30, 2022 6:10 PM UTC

              Hi @Jared273402131pdc can you close Aero? Reopen the project and try generating the link again. Thanks

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