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Unable to create a link on Adobe Aero

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Hi there, I'm using Adobe Aero 0.18.4 on a MacBook running Ventura 13.2

I've been unable to produce any links, either on projects I create myself or have downloaded from the adobe platform.

I've closed and restarted the program, and reuploaded the files as .real files but haven't been able to get anything to work.

I always get the same alert:

Unable to Create Link. Something went wrong and we couldn't create your link.

Are you able to advise on what is going wrong and if there is anything I can do about it?

Thanks in advance

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E

Eleni28606514gs0z

Participating Frequently

My account is a corporate account through Caesars Palace Entertainment

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M

markhellar

Inspiring

Hi All, I working on tracking this down. Are you accounts tied to an education/school account by any chance? Thanks

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Eleni28606514gs0z

Participating Frequently

I am also having an issue of not being able to create links for any projects. Any updates would be great!

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Melanie28086020i4rdAuthor

Participant

Hi @markhellar

I just wanted to see if there was any update on this, and if there is anything I can do when this is happening on all projects?

Thank you,

Melanie

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Melanie28086020i4rdAuthor

Participant

Hi there, thanks for getting back.

It's for all projects both those created and one I also downloaded as a test from the Adobe tutorials.

Thanks very much.

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markhellar

Inspiring

Hi @Melanie28086020i4rd is this for all projects, or in particular? If it's that latter can you PM the .real file? Thanks.

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