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Participant
February 1, 2023

Unable to create a link on Adobe Aero

  • February 1, 2023
  • 16 replies
  • 3969 views

Hi there, I'm using Adobe Aero 0.18.4 on a MacBook running Ventura 13.2 

 

I've been unable to produce any links, either on projects I create myself or have downloaded from the adobe platform. 

I've closed and restarted the program, and reuploaded the files as .real files but haven't been able to get anything to work. 

I always get the same alert: 

Unable to Create Link. Something went wrong and we couldn't create your link. 

 

Are you able to advise on what is going wrong and if there is anything I can do about it? 

 

Thanks in advance 

16 replies

Participating Frequently
February 28, 2023

My account is a corporate account through Caesars Palace Entertainment

Inspiring
February 27, 2023

Hi All, I working on tracking this down. Are you accounts tied to an education/school account by any chance? Thanks

Participating Frequently
February 27, 2023

I am also having an issue of not being able to create links for any projects. Any updates would be great!

Participant
February 20, 2023

Hi @markhellar 

I just wanted to see if there was any update on this, and if there is anything I can do when this is happening on all projects? 

 

Thank you, 

Melanie

Participant
February 3, 2023

Hi there, thanks for getting back. 

 

It's for all projects both those created and one I also downloaded as a test from the Adobe tutorials. 

 

Thanks very much.

Inspiring
February 1, 2023

Hi @Melanie28086020i4rd is this for all projects, or in particular? If it's that latter can you PM the .real file? Thanks.