Bug in creating post: conversation type

Switching between 'discussion' vs 'bug' vs 'idea' loses the the text I'd written in Details

 

HINT: TEST SOFTWARE

By @MrGiff

Seen this too.

Hi all -- we're currently investigating a fix to improve this feature. Will provide another update when we learn more.

@MrGiff -- thank you for relaying this feedback. I'm really sorry that you lost all the text you'd written when switching the conversation type. That is so frustrating.

This is an existing quirk with the Khoros software that we're aware of and following up with the platform to address. We are also looking into customizing the flow entirely so we can address it ourselves. I'll keep this thread updated on where we land.

FWIW (and to be clear this is not an excuse), we try to avoid these scenarios from happening by utilizing a warning prompt before the type is switched, as shown below:

It's not Adobe's software. You'd have to yell at Khorus for that.

Choose the correct sub-forum first (discussion, bugs, ideas).

Type your question/remarks.

Hit the blue Post button.