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Participant
March 14, 2024

Export to PNG just created ghost files???!!!

  • March 14, 2024
  • 3 replies
  • 210 views

HELP I exported to PNG 8 different times to make sure my files saved and didn't save the project because of this. When I completed the project, all it shows is that in my Recent folder, there are empty file names that do not open. WHAT HAPPENED AND CAN I SAVE 4 HRS OF WORK?

3 replies

Nancy OShea
Community Expert
Community Expert
March 15, 2024

To which folder and drive did you save your images?

Hopefully it was to your primary hard drive and not a cloud drive.

 

Nancy O'Shea— Product User & Community Expert
kglad
Community Expert
Community Expert
March 14, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community bugs">

 

kglad
Community Expert
Community Expert
March 14, 2024

what app are you using to export?