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Inspiring
August 24, 2023

Searching User Posts - Not Working

  • August 24, 2023
  • 2 replies
  • 520 views

If I go to a user profile - for example, my own - at the top of the page is a search entry window:

 

As illustrated it very clearly says "Search this user's posts". I interpret this to mean that a term I enter here will be used to list posts that this user has made that match the search term.

 

If I - for example - type "relink" in this search bar, I expect it to find post this user (in this example, me) has made with the term "relink" in them.

 

Instead I get this:

 ... 3000 search hits, none of which are made by the user in question (in this example, me). (I can assure you that I have not made 3000 posts that include the word "relink").

 

Not working as expected.

 

R.

 

[NOTE: DO NOT MOVE THIS POST TO THE PREMIERE PRO FORUM. THIS IS A BUG REPORT / QUESTION ABOUT THE ADOBE SUPPORT COMMUNITY FUNCTIONALITY.]

 

    2 replies

    Ivan Zajats
    Ivan Zajats
    Inspiring
    August 27, 2023

    The search is awful, you even can't search in a particular product ecosystem/section.

    I mentioned this a year ago, I guess... they promissed to fix it somehow, still waiting.

     

    Regarding your question, there's a filter by author

     

      Remote Index
      Remote IndexAuthor
      Inspiring
      August 27, 2023

      Ivan Zayats,

       

      Thanks for the comment. Yes, there is a filter by author - on a different page. I was commenting on the functionality of the search bar at the top of the user profile - which indicates it can be used to "Search this user's posts".

       

      R.

      Nancy OShea
      Community Expert
      Nancy OSheaCommunity Expert
      Community Expert
      August 26, 2023

      The search filter is not User Specific.   It never has been. It searches the entire database which leaves much to be desired.

      For best results, you'll need 2 or 3 words from the topic title to narrow your search.

       

      As an example, I know I posted a topic about White Balance a few months ago.  When I type the first 2-3 words of the topic title and hit Enter, I'm presented with these matching results and in this case, my topic is the first one.

      The alternative is to do a Google search

      Adobe community, Remote Index, "relink"

       

      Nancy O'Shea— Product User & Community Expert
      Remote Index
      Remote IndexAuthor
      Inspiring
      August 26, 2023

      Nancy O'Shea,

       

      "The search filter is not User Specific."

       

      What is "Search this user's posts" intended to mean?

       

      R.

      Nancy OShea
      Community Expert
      Nancy OSheaCommunity Expert
      Community Expert
      August 26, 2023

      It's an error.  I agree the placeholder text that appears in the Search Form is miseading & should be changed to "Search the Community." This matter was brought to the team's attention quite a while ago but it hasn't been addressed yet.

       

      This community platform is leased from a 3rd party company called Khoros. We report issues.  Adobe prioritizes them by level of urgency and submits them to the Khoros team for implementation.  Maybe it will be addressed in the next update.  🤞

       

      Nancy O'Shea— Product User & Community Expert
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