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johnrellis
Legend
March 1, 2026

"Something's gone wrong" deletes 20 minutes of editing a reply

  • March 1, 2026
  • 17 replies
  • 220 views

I spent over 20 minutes editing a reply, and after clicking Send, I got the error message “Something’s gone wrong”, and all of the reply text has disappeared.  Thank you for respecting my time.

   

 

This problem is easy to reproduce.  Create a new reply and copy/paste the text from the attached file “buggy.txt” into the reply, then click Send. 

 

Adding a space before the open parentheses avoids the problem.  Shame on the developers.

 

The old Khoros platform saved your edits every few seconds and would recover them in situations like this.

    17 replies

    Stan Jones
    Community Expert
    Community Expert
    June 28, 2026

    I used to see this a lot. I don’t remember the last time - weeks maybe? And the last times I got it, I used the ​@leo.r Ctrl+Z workaround. I still try to always copy before trying Send!

     

    Stan

     

    leo.r
    Community Expert
    Community Expert
    June 29, 2026

    There’s also a more radical way: to install a key logger app. It will capture anything you type thus you can recover anything you want from a text file at any time without having to remember to copy. Just in case, logger apps are unable to log passwords these days so they remain safe. I thought this info could be helpful (although I haven’t used any key logging apps for years). 

    johnrellis
    Legend
    June 27, 2026

    <deleted>

    johnrellis
    Legend
    June 27, 2026

    <deleted>

    johnrellis
    Legend
    June 27, 2026

    <deleted>

    johnrellis
    Legend
    June 27, 2026

    <deleted>

    johnrellis
    Legend
    June 27, 2026

    <deleted>

    Inspiring
    June 15, 2026

    I had this “something went wrong” error on a conversation that was moved to another thread by an adobe moderator. I tried the test message here and i could post that.So it might be a kind of “posting rights“ issue where you lose the rights to post in a certain thread. It might be a form of shadowbanning or just a misconfiguration in this forums user rights assignment.

    kglad
    Community Expert
    Community Expert
    June 15, 2026

    i’ve never been able to figure out why this happens, but do see it frequently (about ever 4th reply) when using my iphone.

    Inspiring
    June 15, 2026

    test

    leo.r
    Community Expert
    Community Expert
    March 2, 2026

    @johnrellis and all of the reply text has disappeared.  Thank you for respecting my time.

     

    May I suggest a method that should protect you from the maddening prospect of retyping the lost text?

     

    -Have a clipboard history manager installed.

    -When you type something, make sure do do Select All > Copy once in a while (by now I’m doing this automatically.)

     

    You can then always retrieve your text from clipboard history. Saved me quite a few times by now. (Albeit you may know all this already anyway.)