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kayj14art
Participant
June 2, 2026

firefly isn't working at all, i enter a prompt and nothing happens

  • June 2, 2026
  • 1 reply
  • 17 views

I’ve tried Firefly for 2 days now, the first day it worked beautifully. The second day it didn’t work at all. I enter a prompt and nothing happens. Then I got error message saying try again later. This morning, I decided to try it again, same thing happened - it doesn’t do anything when i enter a prompt and click Generate. I have a yearly subscription, too.

    1 reply

    June 3, 2026

    Hey ​@kayj14art 
     

    Could you please reply with the following information:
    An example of the image & prompt that you are using would help.

    • A screen shot of the whole browser or application window (including your avatar in the upper right corner) with the error or problem showing or when the problem is happening (not just the error message itself).

    • What model were you using (such as Firefly Image 3, Firefly Image 4, Firefly Image 4 Ultra, Imagen 3, etc.)?

    • A copy of the keyframe(s) or reference images (if any) you were using.

    This helps us help you. Sometimes there might be a trigger word in the prompt.



    Cheers

    Nate