Creative Cloud Services

Hello,I keep getting an 'unable to synch' for a folder that I've deleted on Creative Cloud. I've emptied the trash on my mac. When I go to the CC web files, the deleted files is empty. I've signed out and back in. Anyone got any ideas? Thanks

I would like to extract pages from a file that contain a certain word.  No other pages needed.  How do I do that?

Is it possible for clients to look at the files, but not be able to download?Thanks..

Hi.  Got an issue with a file that won't sync.  Shooting 4k, nothing ususal with that I need to share a file and it won't sync.  Anyone else had this?  Message says the file is too large.  I have 1tb storage so a little confused.

(English below) Bonjour,Cette nuit (vendredi 28 février) j'ai effacé mon Portfolio... Il y a-t-il une sauvegarde Adobe ? Sur les serveurs ? Pour le restaurer.  Son adresse (alias) : https://photos-light.net Je vous remercie, par avance, pour toute aide ou information. Cordialement, ppg198 Hello, I erased my Adobe Portfolio this night ... A big mistake.  Is there an Adobe Backup in order to restore it ?its web adress (alias) : https://photos-light.net Thank you for any information or advise. Best regards ppg198

The characters |,", ?, <, >, /, \, *, and : cannot be used in folder names.However looking at the folder, it doesn't appear any of these characters are being used? I've had this happen for a few folders. Any ideas ? 

Hi all! I added a data feed job and it has run for 24hrs without uploading any file to my s3 bucket. I checked that all jobs are in progress. What's should I do?

Help. Going a bit bananas. I am diving back into my old photography hobby more seriously and need help selecting the best Adobe program to use. Last week, I used Lightroom CC to import >60,000 images into a consolidated directory. I chose to copy each original into a new location (networked drive) and, in so doing, de-duped many thousands of images. Images previsouly spread across iCloud, Google Photos, DropBox etc are now consolidated into this single Lightroom originals folder. This equates to ~400GB. There is another ~700GB of video to be imported, although this may contain significant duplication. Next comes the digitization of 10 years worth of slides and negatives (which, of course, has zero meta-data).  Before I embark on that endeavor, I want to have my photography collection management strategy dialed in. Lightroom CC is steadily working to cloud sync. Process is very slow, but steady. Additionally, my network drive is backed-up to cloud (Backblaze), so

Hello, I couldn't access my creative cloud files on the web. Someone from Adobe can help me out, please? I noticed this error started occurring last week. Also, there are some files that wouldn't sync to my Adobe Creative Cloud; It gets a check on my desktop but I couldn't access them on CC on my phone (iOS). And btw, I'm online when this happens, so it's not because I'm "offline" like the error says. (Error in the error message, too.) 

Hello, i have to restart my system at least two times a day because my Creative Cloud App stopps syncing. This affects Creative Cloud Files as well as Fonts from fonts.adobe.com and it’s a massive problem because it interrupts my whole workflow. I’ve tried to restart the app but that won’t solve the problem. The system is a mid 2015 MacBook Pro and macOS 10.14.5. All Adobe Apps have the latest version. 

When sharing files through the Adobe Cloud feature, there is not an option to select all files for download, so they have to download them individually. That's quite cumbersome for photos and videos.

Hi! I'm using the creative cloud folder on finder to store all my work files. I know it synchs because I can see and preview my .ai files on the creative cloud app for the iPad and iPhone. The MacBook app says it's "up to date" but shows no files.  I've tried to fix this with the support in the adobe chat but nothing seems to work. Anyone with the same problem that can help? Thanks.

Hey, i got a problem. I don't know why but i was working on illustrator and it was impossible to save the project. Because CLoud was with Error 184... i have lost everything... Already i can save project, so what can i do ?thank's

Hi All,Do we have we-retail frontend moduel source code wtih archetype 21.  currently we have wknd project with latest archetype ui.frontend module, however its creating only 4 categories of clientlibs. where as for we-retail it has component specific client libraries which we want to build latest archetype and webpack. Please suggest.  

Hello,We are using Adobe Creative Cloud actively in our organisation. There is a folder in https://assets.adobe.com/ that belongs to user that left our company some time ago. Is it possible to somehow delete the folder? I'm working as a system administrator and have administrator rights to Creative Cloud, but I have not managed to find any place where I could delete the folder. Thank you for any advice!~Nicklas

Hello, I would like to ask a few questions about the Creative Cloud:Can I store word, excel or other kinds of documents just for backup?Storing imagens change their size or resolution?Can I change the plan If I change my mind?Thank you for your acquaintance

Hi all,   I am a lover of all Adobe products but unfortunately the school in which I teach (and try to use innovative Adobe products) in is threatening to ban and stop our subscription of Adobe CC due to it ‘slowing down’ our internet speed.   I understand students need to sign in each time as they use shared devices however what would be the norm for downloads when just using the usual products imparticular Photoshop?   Are there any ways to limit the Internet use when using Adobe products? (We are not saving files to CC)   Any advice or ideas would really be helpful!   thanks

ADOBE, YOU ARE THE WORST SUPPORT I HAVE EVER DEALT WITH. Now after tons of chats and tickets with the worst team ever, ( my issue can be seen here > Photography Plan Issue ) I have upgraded to All Apps plan but I got only 20 GBs instead of 100.Seriously, what is wrong with Adobe provisioning system?  How can this be solved? Do I have to go in the same circle I was before in the previous issue that has not been solved at all. Adobe promised to call, they didn't. The promised a solution in 36 hrs. Well. It's over a week now and no reply from them. My issue got resolved just now! Finally.

when syncing on my iMac the creative cloud seems to use all my system resources and eventually leaves me with the spinning wheel of death. Whin I disable file sync no problem. I have removed and replaced the CC with the current installer and its good for a while then suddenly major slow down and the cumputer is not useabel until restart and disable file sync. iMac (Retina 5K, 27-inch, Late 2015)10.13.6HELP

I've been trying to clean up my filing system to free up space and run backups on externals.  I'm using a 27" iMac Fusion, 3.8 GHz Intel Core i5, macOS Mohave version 10.14.6.  Unfortunately, I ended up accepting iCloud Drive, and now I'm having to reconfigure many functions I've always had a certain way.  The first unexpected 'issue' was the simple act of doing a backup.  I've resolved the majority of the issues, but my SuperDuper! app refuses to complete the backup until all apps are closed, which points to my CC Desktop app, which seems to contradict what I see.   When the CC Desktop app is opened, I assumed the Updates section was keeping the sync process active.  Although all of my current apps show as being Up-to-Date (see example attached), I get a message saying that if I "quit now, the following processes will stop wortking:  *  Active installs and updates...."   So my questions I have trying to address this are:  Is this just

Hi community, I've been experiencing this same issue across all Adobe programs the past few weeks and it's very frustrating. Every time I open a new file in Premiere, Photoshop, etc. I get this blank screen where the welcome screen used to be and nothing changes. The new file button won't work, and it won't load the normal screen when selecting a file to begin.

Hello, I recently subscribed to Adobe CC All Apps after a short hiatus. I processed my payment and downloaded my apps without any problems, but my cloud storage seems locked in 2 GB, not the 100 GB included on my subscription. I've tried logging off and on, both on the desktop, mobile and Web clients, to no avail. How can I fix this? Thanks in advance, Ricardo

I purchased full suscription adobe creative cloud but i only hace available 2 gb

i have a 20gb cloud storage, and i deleted a bunch of files in lightroom to make space. I ended up with only having consumed 356mb out of 20GB.  But while i was doing something on Premier Rush, i kept getting the notification that my storage is full. When i checked the assets page, it says i have used up 17.5gb.how can i check what the 17.5 GB consists off?i already double checked all my apps, and i don't have any files large enough to consume the space indicated.Why isn't storage information not consistent?

Practically every video...tutorial...introduction is written by someone using a Mac.  I use a PC and would greatly appreciate it if there were two videos made, one for PC and one for Mac.  Often even the most well intentioned Mac instructor give the incorrect shortcut for the PC and you need to stop the video...Hit Google, look for the correct command...go through three or four to finally find the person who gave the full path to the command instead of "adjust the graphic preference". Seriously...PC can do artistic too.  If we could find all the buttons.