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KaiL
Participant
Apr 19, 2020 10:07 PM UTC
Answered

Creative Cloud photography plan - does not update software on mac

Hi, for quite some days now I can't update the apps on my mac any more. I also used the link to the much newer cloud version of Photoshop. That has now gone and I have no clue how I could activate that again. The error message does not tell me anything - error 301...

Is there a way to start the cloud version without these updates?

Thanks a lot, Kai

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    KaiLCorrect answer
    Participant
    Apr 27, 2020 8:06 PM UTC

    Hi Nancy, it started to work again. So no problem any more. Thanks for asking.

    Best Regards, Kai

    View reply

    2 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    Apr 19, 2020 10:30 PM UTC

    Hi kai_lepler,

    Which version of Creative Cloud Desktop App do you have?  Help > About Creative Cloud.

    Which operating system?

     

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    Nancy O'Shea— Product User & Community Expert
      KaiLAuthorCorrect answer
      Participant
      Apr 27, 2020 8:06 PM UTC

      Hi Nancy, it started to work again. So no problem any more. Thanks for asking.

      Best Regards, Kai

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