Digital Editions

Ich habe beim Ausleiheportal Ebookplus Bücher ausgeliehen, dann wieder zurückgegeben und aus der ADE Bibliothek gelöscht. Beim erneuten Starten von ADE erscheint bei einem bestimmten gelöschten Buch wieder der Rahmen mit einem Cloudzeichen und dem Buchtitel, aber ohne Inhalt. Wie kann ich diesen Rahmen löschen? "Aus der Bibliothek" entfernen" nützt nichts, der Rahmen ist bei einem Neustart wieder da. Ebenfalls das manuelle, physische Löschen aller Files, die mit dem Buch in Verbindung stehen könnten, bringt nichts. Auch eine Neuinstallation von ADE war erfolglos. Greift ADE auf eine Cloud zu, wo irgendwelche "Leichen" versteckt sind? Wenn ja, wie kann ich die löschen? @ !

how do I reset authorizations?

continue case number 0221056839

I uninstalled adobe reader 4.5 and reinstalled version 3.0. When I try to read an epub book I now get "authorization error".  How do I reset my user and password for the old version?

Hello,I haven't been able to import epub books (acsm files) to authorised devices for quite a while.I have tried different apps (Aldiko Reader and Bluefire reader), does not work in both.I have tried in 2 different Android phones and an Android tablet, does not work.I have formated my phone and tablet and re-installed everything again, does not work.It shows the progress bar for the import, but it does not move. After a while it gives me an error message: The file could not be imported.It worked before on the phone / table I am using now. Why did it stop working? Could you help me with this?Thanks.

I downloaded a digital text I bought to my work laptop, however when I took the computer home I wasn’t able to view the text. So I tried to download it to my iPad, but I kept getting the following messages: “This item was originally downloaded with a different user account or Adobe ID” & “The vendor account you entered is not associate with the item you are trying to open”. I tried every possible e-mail address I have that could be associated with this text to access it, but nothing worked. I even tried going onto Adobe ID and resetting my password, but I never received the e-mail to reset the password. That is when I contacted customer support and was told that they don’t offer assistance on Adobe Digital Editions, which is what I had to use to read the text. I tried explaining to the representative I just needed to know what Adobe ID is associated with the text, so they suggested that I remove the original activation for my work laptop and it would allow me to reauthorize my comp

At my university computer, I have to activate my book every time I log of and on a computer. Because of this I exceeded my amount of activation keys (I did not know there was a limit). Now I know about the amount of activation keys, I know I can't use the university computers to study. This is now a huge problem since I have a laptop. What is a problem is that I did not activate the book on my laptop. Since I don't have any activation keys left, I can't activate my book on my laptop.Please someone help me get 1 or 2 extra activation keys, I have finals next week. I already tried the chat support but he sent me here.With kind regards,A desperate student

Hello, I have this problem, I bought a book and got the link. Unfortunately, I authorized my access using my computer, later I deauthorized the computer thinking that I will be able to authorize using an ID. Since it failed, I tried my way back. My problem now is that, I cant even access the book I bought using the same computer that I authorized. I am getting the error  " E_LIC_aLREADY _FULFILLED_BY_ANOTHER_USER." I was advised to uninstall ADE and install another one. This made my problem worse. My error now is "E_AUTH_BAD_Device_Key". Im so frustrated and need the book ASAP somebody help me.

Hi,I bought an ebook from a provider who gives a key access to the book which you can only access once. I clicked the link and downloaded the ebook and was able to view it on ADE application which i had downloaded to my laptop. After i was done reading for the day, i closed the app and switched off my laptop. The following morning, i opened the ADE app expecting to find the book there, but it was not. I dont know where to find it and i had only one chance to access the ebook. After this event, i downloaded a sample ebook and once i closed ADE the same thing happened, i "lost" the ebook. I only realised after i tried a couple of times that i have to click on "copy to library" for the ebook to be there when i next open the ADE app. Since the place i bought the first ebook from only allows one download on a machine, and after i had downloaded, i did not "copy to library" does anyone know how i can re-access the ebook i had first downloaded? If there is a way, please let me know, otherwise

I can't open adobe digital editions with my lenovo yoga 510.It just freezes and I can't authorise my kobo ereader. I have tried everything, deauthorising, installing different versions of digital editions, using different browsers, setting up the default opening programme.

Just started to use this application and the way it has been acting made look at it through task manager and it is using 25% cpu constantly, it will not scroll smoothly at all and takes days to load any pdfs. tried same pdfs on other pdf viewers, no issue. Any ideas?

I have a 6 month old windows 10 laptop that I use only for specific tasks including downloading ebooks to adobe digital editions.I last downloaded a library book in December to ADE 3 no problems.I recently tried to open ADE 3 and was told it needed a windows net update which I tried 4 times to download and install without success.I therefore uninstalled ADE 3 and installed 4.5.I now cant download books purchased from kobo.I successfully downloaded them onto an old computer using an old version of ADE.3 questions:what has happened to ADE 3 that it will no longer work on my laptop?why doesnt ADE 4.5 seem to work at the kobo store?why doesnt adobe offer any support for ADE?any advice gratefully received.

Loads to PC from library via Overdrive; can read books with ADE on pc.  But Nook gives error message: Error dialog - Item returned, not found.  Help?

I Have a PC and downloaded ADE to be able to transfer on my e-reader.I'm getting this message:"ADE could not connect to the server. Make sure you're connected to internet", when I want to open a downloaded book from a public Library.I am connected, I've just downloaded a book from a Library  !!!I succeeded to open the book on the same ADE ID on my IPhone. Someone told me this could be the problem : the same ID on 2 different machines. But we're supposed to be able to read the same book on any device and restart where we left the last time, whatever device we used !Someone can explain to me ?It was working before...Was there an update which scrapped everything ? I've got the latest version of ADE... I bought an a-reader to use it but I need to download books on my PC to be able to use my e-reader !!! PLEASE HELP MEEEEEE !!P.S.: My first language is french, so be indulgent !

I have bought a book on Google Books, and downloaded the EPUB and PDF for Adobe Digital Editions. However, NONE let me copy even a single word! This is really annoying and unacceptable as Google Books allow 10% copy. PLEASE HELP!

I am having problems on my PC with ADE for windows 10. It was working perfectly until the new Overdrive update. I eventually solved that problem by uninstalling ADE and reinstalling it and re-authorizing my computer AND Kobo ereader. Now I cannot open ADE at all and un and re installing makes no difference. Can I try an earlier version, or am I correct in thinking that most library programs now only support the latest edition?

My husband and I use the same e-mail to download books for Kobo e-readers, but different computers, do we need separate e-mails or shouls sharing one e-mail work?

Getting messageUnable to DownloadError getting License. License Server Communication ProblemE-ACT-NOT-READYWhen I check the license it says my Mac desktop is authorized.

This error comes up when I try to download from the library, which I have done many times in the past without this error. Anyone know what this means???IO Error on Network Request.Please check your network connection and try again.Network Path:https://acs.cdn.overdrive.com/ACSStore1/1523-1/635/ADA/AA/{635ADAAA-B712-44C5-A3BA-21942CFE27AE}Fmt410.epubEvent Detail:Error #2038--- end ---

I need to authorize my computer for ADE since moving - old email address and forgotten password seems to be an issue so I cannot erase the old.  do I need to remove ADE and reinstall? It's taking me hours to seek answers...and still no answers ...anyone find a solution that works? I'm prepared to lose all previously purchased books at this point in order to resolve!KHG

ADE dialogue box will not accept my email address and password on new laptop.  It rejects them because they are already assigned to my old laptop which, however, has been scrapped.How do I authorize my ADE on the new laptop?

I have downloaded ADE 4.5, and downloaded a book from my local library.However, when I connected my Kobo e-reader and opened ADE, whilst the book is there, my device is not, so I cannot transfer the book to my Kobo reader.How can I resolve this problem, please?

I Cannot download books from the library.  The error message says "cannot connect to the fulfillment server.  Please check your internet connection and try again".  I have tried again. I have upgraded ADE.  I have turned the internet off and on again.  Nothing works.  I see the same question from others here in the forum.  Does anyone have a solution?

Hi.. I want to view/render pdf and epub files in my java desktop based application using ADE api.So is it possible to integrate ADE api into my application ?If yes, then what are the steps that needs to  follow in order to integrate that api... ?

Dears,I am in process of updating our company's system to Windows 10, Does anyone have tested Adobe Digital Edition 3.0 on windows 10 64bit ? is it compatible ?thanks alot in advance,varinder