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Inspiring
November 6, 2023
Open for Voting

Stop Alerting for Marketing Notifications

  • November 6, 2023
  • 32 replies
  • 804 views
The CreativeCloud Desktop App shows a red badge indicating that I have notifications in the CC Menu. But really, these messages rarely require my attention as they seem to be mostly marketing Adobe Live events, font releases, etc.

When I see the red dot in my menu bar, I think that my apps need updating. I'm becoming desensitized to this because, more times than not, the notifications are announcements instead of needed updates.

It's not that I don't find the list of announcements valuable - I just feel that they inappropriately use the notification alerts. As a paying customer, I don't understand why I'm being encouraged to look at marketing material.

32 replies

Inspiring
November 6, 2023
Regardless of the number of votes (or lack thereof) on this issue, the current level of control that a user has over types of notifications is unacceptable. With only the ability to turn on or off notifications as a whole, the system forces a stark choice for users - either forcing them to acknowledge / read poorly targeted marketing articles (notifications on), or risk out-of-date software because update alerts were not displayed (notifications off).

Granular user-level control over how and when people are subjected to marketing is not just a nice option, it is a necessity for GDPR Compliance - as I for one would like the opportunity to opt out as I did not consent to being marketed like this, but I do consent to being informed about product updates that I am actively paying for.

So initially, someone needs to contact the Marketing Dept and tell them to simply stop or even just reduce the amount of articles that they are posting until granular user-level control arrives (so others like myself can opt-out of marketing notifications).
Inspiring
November 6, 2023
Dear Adobe Team, please treat this as High Priority Request.