Adobe stock - include HD video downloadables with 4k video licenses purchase.

Hello, recently I bought a video in 4k license and after that, I realized the size of the video is huge and needed a smaller size video, but the platform doesn't allow me to download a smaller version of the video. The customer support told me that they would reimburse me to pay for a cheaper license for a smaller video. This doesn't make sense. I suggest making the download of smaller sizes available for people that bought the highest license. thank you

(moderator adapted subject for clarity, was "Adobe stock - licenses")