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Participant
July 13, 2023
Open for Voting

Adobe stock - include HD video downloadables with 4k video licenses purchase.

  • July 13, 2023
  • 2 replies
  • 207 views

Hello, recently I bought a video in 4k license and after that, I realized the size of the video is huge and needed a smaller size video, but the platform doesn't allow me to download a smaller version of the video. The customer support told me that they would reimburse me to pay for a cheaper license for a smaller video. This doesn't make sense. I suggest making the download of smaller sizes available for people that bought the highest license. thank you

 

(moderator adapted subject for clarity, was "Adobe stock - licenses")

2 replies

Abambo
Community Expert
Community Expert
July 14, 2023

Most people use a video processing tool, like Premiere Pro to tweak videos to their needed size. You very very rarely take a video from stock into use, without modification. 

 

But in a sense, you are right, you should be able to download the lesser version.

ABAMBO | Hard- and Software Engineer | Photographer
kglad
Community Expert
Community Expert
July 13, 2023

<moved from cc desktop ideas>