Adobe stock is flooded with garbage now

I am absolutely with you on this. The majority of vector images I have downloaded recently have also been obvious traces, and a couple not even vector images AT ALL (and yes, I checked I had definitely downloaded the vector file). 

Going via the chat each time has been an absolute nightmare. I’ve lost a good couple of hours getting credit refunds because the chat agents do NOT understand the issue. The last one tried telling me that they can’t offer refunds for poor quality images and that I have to go direct to the image creator 🤨

Two things need to happen:
1) They need to be checking these images properly so they don’t end up on the site
2) They need a smooth, easy process for reporting and getting a refund on bad quality images.

Three times now I have asked to make an official complaint and been told my complaint has been passed to the relevant team. But nothing has been done. There is no official complaints process. It’s a joke. 

I’m on a deadline for a presentation and what would have been straightforward process 6-9 months ago to select images to support my presentation concepts is now utterly useless.  I literally give up. It is unusable and offers nothing worth putting into a corporate slide. I hope they fix this because it was a great resource for me that is now useless. (hovering on cancel subscription)

You posted this is in Feature Requests. What are you requesting from Stock?

If you paid for unusable assets, you’ll need to contact Adobe Customer Care and request a credit refund.

https://account.adobe.com/plans

Click the online chat icon and ask for an Agent.

The displayed image is too small to identify the specific issue.
Please clearly specify the nature of the problem.
Once the issue is identified, I will submit a request for re-review.