Report button for editable strokes in iconsets, that are not editable.

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Half of the icon sets I’ve been downloading and paid for lately, labeled with ‘editable stroke’ in fact are outlined and sometimes very wobbly (AI generated). I just can’t help but feeling scammed, and there is no way to report it in a simple way or get your money back. It’s just bad from a company that I’ve been trusting for over 25 years. There should be a feature (or… god forbid, a team) checking these files before putting them online and not let the paying customer find out after paying?

yamato713108855

Community Expert

Please provide the asset number for the problematic asset.
Our staff will check it.

Please contact Customer Support regarding the refund of credits.

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G

geralda@spresso.nlAuthor

Participant

I’ll have to find time to make a list - as I said it happens a lot. My point is that it should be checked before selling these files to customers and not after purchasing. We all have busy schedules.

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yamato713108855

Community Expert

It is impossible to check every single one of the hundreds of millions of assets.
We ask that you report any problematic assets, and our staff will address them on a case-by-case basis.

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