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zigzag718
Participating Frequently
July 28, 2025
Open for Voting

Same ad after every single image I download

  • July 28, 2025
  • 12 replies
  • 425 views

Why does this ad pop up every time I download something on Adobe Stock? It's been this way for months and it's extremely annoying.

 

 

 

 

 

 

 

 

 

12 replies

zigzag718
zigzag718Author
Participating Frequently
September 15, 2025

@Liza5C0C that still makes no sense and is way too frequent when I already have a plan I'm happy with. Why do paying loyal customers have to be annoyed by weekly ads?

 

Thanks for the update though.

Community Manager
September 15, 2025

We deployed an update last week. You will only see the modal once per week for each asset type. 

zigzag718
zigzag718Author
Participating Frequently
September 15, 2025

And still getting the same ad over and over and over.

 

9+ months to decide whether or not this is an actual bug that needs to be resolved. Good stuff, Adobe.

zigzag718
zigzag718Author
Participating Frequently
August 21, 2025

Hey @Liza5C0C it's been 3 weeks and the problem is continuing.

 

Is it that complicated?

Community Manager
August 1, 2025

Adobe Stock team is aware that the new download preview experience has been frustrating for some users and is working on enhancements to improve it. 

Participant
July 30, 2025

rolling monthly credits plan

Abambo
Community Expert
Community Expert
July 30, 2025

@zigzag718 ,

 

Sure, it's annoying. And if it's annoying, it's an issue.

ABAMBO | Hard- and Software Engineer | Photographer
zigzag718
zigzag718Author
Participating Frequently
July 29, 2025

Thank you for your help, Abambo!

 

Not a major issue, but definitely annoying.

Abambo
Community Expert
Community Expert
July 29, 2025

Just asking questions, to get initially as much information as possible. With free subscriptions, you can expect Adobe to do this for you. However, paying customers should really be spared this, especially if you have to click away the screen every time. Of course, it may be that you are not interested.

 

Let's tag @Liza5C0C or @Riya123.

ABAMBO | Hard- and Software Engineer | Photographer
zigzag718
zigzag718Author
Participating Frequently
July 29, 2025

I'm on 25 credits plan but I think that's irelevant. Even if you're not a paying customer yet, no one should be subjected to an ad after every single click.

 

If I wasn't interested the first time, I'm not going to be interested 6 seconds later. Scatter brained decision by Adobe.