Bonjour, il est fréquent que la génération d'image échoue, pourriez vous vérifier que cela ne me consomme pas de crédit ?? Je crains que ce soit le cas quand ça échou. Merci

Hey ​@Zealous_workerf120 

I have noticed something similar. As a result, I have had a look in my Creative Cloud app to see if the image/ voice/ video has been generated before pressing “Generate” again to conserve credits.

Could you have a look in your Creative Cloud App and see if the image/video is hiding there?
 

How to reliably download your files
In your Adobe Creative Cloud you can find your files there and download them. Here s a short video showing the steps

https://youtube.com/shorts/fCgb1ZR48tU?feature=share

Cheers

Nate