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Participant
July 17, 2026
Open for Voting

can't expand image, something went wrong

  • July 17, 2026
  • 2 replies
  • 9 views

can’t ganerate

    2 replies

    July 17, 2026

    Hey ​@影像36817999psjo 

    Just want to make sure you are using the right tool(s).
    https://firefly.adobe.com/generate/image?view=edit

    check to see how many credits you have, as well.



    Cheers

    Nate

    Trevor.Dennis
    Community Expert
    Community Expert
    July 17, 2026

    Do you have the required Generative Credits?

    Have you tried again and it still didn’t work?

    Are you on a network?  Or dop you have an active VPN?

    Try signing out of the Creative Cloud Desktop app, and signing back in again.

    Is the image 8 or 16 bit? It will not work with 32 bit images.

    Have you tried resetting Preferences?

     

    (All suggestions from Google’s Ai summarizer)