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nicolasov
Participant
January 31, 2025
Open for Voting

desaparecieron mis imagenes favoritas

  • January 31, 2025
  • 2 replies
  • 120 views

desaparecieron mis imagenes favoritas, por que?

2 replies

nicolasov
nicolasovAuthor
Participant
February 3, 2025

Gracias! 😞 🙂 

droopydog500
Community Manager
Community Manager
January 31, 2025

Hello @nicolasov,

Thank you for your message. I am sorry you are having this problem. 

Favourites are stored in the browser cache. So, if you are save them on computer "A" in browser "B", you will only be able to see them on computer "A" in browser "B".  If you go to computer "C" and use any browser they will not be there. If you use a different browser on computer "A", you will not see them.  So, please make sure you are using the same browser on the same computer.

 

If you are using the same browser on the same computer and you do not see them, it is likely they are lost. They can be deleted for a number of reasons including if you clear the cache, run a utility that cleans up space on your computer (including deleting the cache), or you run out of disk space (causing the browser to delete cache to recover space). I said "likely" because if you back up the area of your disk where the cache is stored, you can potentially recover. For example, on my Mac I do back up the ~/Library directory structure, and just this week had to restore the cache for Microsoft Edge because something was lost. But, most people do not do that. 

 
You might want to consider an alternative way of saving your creations. These references might be helpful on what steps you can take to save creations:

 

I wish you good luck.

 

    droopy

Adobe Community Expert (not an Adobe employee)