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Participant
June 3, 2025
Open for Voting

Failed Creations no credit payments

  • June 3, 2025
  • 1 reply
  • 108 views

Hi, I think it is quite unfair, despite there are lots of mistakes in the generated videos that we get charged full credits for mishaps. I think it would be a great thing that if we do not download the video and mark it with a thumbs down that it would not be charged against our account. 

1 reply

Kartika Rawat
Community Manager
Community Manager
June 5, 2025

Hi House Of Applejay!

Thank you for reaching out and sharing your valuable feedback. We truly appreciate your input, and we will make sure to pass it along to our product team. If you have any further questions or need assistance, please feel free to contact us. We're here to help!


^KR