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Participant
September 19, 2024
Open for Voting

Generative credits use for unsatisfactory results created by Adobe

  • September 19, 2024
  • 5 replies
  • 881 views

Hi, I think Adobe should count credits per downloads, and not for image generation, once many of them don't present a satisfatory result to what we are looking for, and also many of them are still weird, and in this system, we are paying for this. I don't really think it's right.

5 replies

droopydog500
Community Manager
Community Manager
March 22, 2025

Hi @alidep,

 

The storage of the images is not what is expensive, it is the compute power expended to generate them. That compute power is expended whether you decide to save them or not. In fact, if they made the change you suggest, it is likely even more power would be expended because people will generate even more images before downloading.  It is also likely, that if this was implented, the number of credits received would be much lower, to compensate for the need to recover the cost of the compute resources.

 

    droopy

Adobe Community Expert (not an Adobe employee)
Participant
March 21, 2025

I was here to say the same, abou 90% if not more of the counted credit are for unusable results. They should charge only for kept content. And when I click delete they should delete it from their server, so they can avoid that overload. I already report the bad results but since they are too many it takes time, and they do not pay me for that. 

Community Expert
September 24, 2024

Idea: At least provide feedback on why the image and results were bad, and allow users to earn some credits back. For example, after 3-5 rejects, get 1 credit back. Additionally, offer an option in Firefly to set up the tool panel first, then hit generate, rather than starting with pre-made art and making all the necessary changes before generation.

I’ve found that I need to develop prompts first before submitting them to Firefly works better.

Illustrator is open almost 24/7 and just about the same for Bridge and Photoshop
CrisAAuthor
Participant
September 19, 2024

Hi Kevin, I agree with your point that people may cheat by downloading or capturing images somehow and this is wrong, but there may be another way.
I still don't think Adobe should consume our credits with several wrong os bizarre results. I recognize that there are efforts, but it's still far yet.
Today I needed a texture to use for photobashing, and even with the reference, I used around 30 credits to get some result, and it wasn't yet what I was looking for.

Kevin Stohlmeyer
Community Expert
Community Expert
September 19, 2024

@CrisA one thing to understand with the reason behind credits - each time a user clicks "Generate" in any application (Firefly, Photoshop, Illustrator, etc) it adds load to the AI servers. The idea of credits (or with other services paid access) is to throttle/manage loads on the servers.

 

If credits were flipped to download only, users could generate in infinity and overload the servers then screenshot or capture the results bypassing credits.

 

That being said, I agree that recently quality has degraded but there are efforts to improve with each release of a new AI model.