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hande demirel
Participant
March 26, 2026
Open for Voting

I can't use Firefly, can you help me fix this problem?

  • March 26, 2026
  • 1 reply
  • 27 views

 

I can't use Firefly, can you help me fix this problem?

    1 reply

    droopydog500
    Community Manager
    Community Manager
    March 26, 2026

    Hi ​@hande demirel,

     

    Can you please reply with the following information:

    • A screen shot of the whole browser or application window (including your avatar in the upper right corner) with the error or problem showing or when the problem is happening (not just the error message itself).

    • What model were you using (such as Firefly Image 3, Firefly Image 4, Firefly Image 4 Ultra, Imagen 3, etc.)?

    • A copy of the keyframe(s) or reference images (if any) you were using.

     

    Thanks,

        droopy

     

    Adobe Community Expert (not an Adobe employee)
    hande demirel
    Participant
    March 26, 2026

     

    hande demirel
    Participant
    March 26, 2026

    gemini 3.1