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October 13, 2026
Open for Voting

In Firefly, I wanted water droplets to land on a leaf and for it to slowly turn to the right. All of my approximately 20 attempts failed. I request a review of the actions I took and a refund of the credits I spent.

In Firefly, I wanted water droplets to land on a leaf and for it to slowly turn to the right. All of my approximately 20 attempts failed. I request a review of the actions I took and a refund of the credits I spent.

    1 reply

    Gabriel Grundler Y.
    Community Manager
    Gabriel Grundler
    October 13, 2026

    Hi, focused_adventures88f6.

     

    I understand your frustration.

     

    To give you some context on why those attempts failed: you actually requested a highly complex physical simulation. Current AI video models still struggle with real-world physics, specifically fluid dynamics (like water droplets combined with specific directional motion (the leaf slowly turning). When asked to calculate both actions at the same time, the model often gets confused and fails to render the physics correctly.

    Because this is a known technical limitation with current video generation, I recommend pausing your attempts for this specific prompt so you don't lose any more of your daily credits.

    About your refund request, Since we cannot access private billing or credit accounts here on the public community forum, please reach out directly to our Support team

     

    Best,

     

    Gabriel

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