My account can not generate image

Hey ​@beautiful_Dreamer5540 
To add to what ​@Matt Delarge  mentioned, could you try logging out of your Creative Cloud app (CCapp) and then log back in? This has helped me with other issues before. 

When I updated my account, I had to log out of my CC app  and then back in. This resolved my issue.

cheers

Nate

Hi beautiful_Dreamer5540,

Thank you for reaching out and sharing this with us.

We’d love to help you get this sorted out. Could you tell us more about what’s stopping the generation? If you’re seeing an error, please share a screenshot, that would be very helpful.
We’d also like to know which model you used along with the prompt and any reference image(s) if included.

Any details you can provide will help us narrow down the issue and support you more effectively.

We look forward to your reply.

Thanks

Matt