no puedo crear un video

Hello @fran35385118rm54,

Thank you for your message. 

Try logging out and back in again. If it still does not work, can you please reply with the following information:
• Are you on an enterprise, teams, or individual plan?
• Please click on your avatar in the upper right corner and take a screen shot of the box that pops up, but please black out your name and email address.
• Please go to account.adobe.com and take a screen shot of the left two columns showing which plans you have (but do not include the third column that has payment information).

Thanks,
    droopy