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olfag57909469
olfag57909469
Participant
October 9, 2025
Open for Voting

Probleme sur mes crédits

  • October 9, 2025
  • 1 reply
  • 51 views

Bonjour,

 

Actuellement en formation sur Adobe Firefly,  j'ai fait des tests qui sont les memes pour generer la meme video plusieur fois en ayant toujour le meme résultat, ne sacahnt pas que cela coute 500 credits. Est ce possible de récuperer mes crédits pour pouvoir finaliser ma formation ?

 

Merci beaucoup

 

1 reply

Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
October 10, 2025

Hi olfag57909469!

Sorry about the trouble. Please note that each video generation, even when using the same prompt or settings, consumes credits as the system processes a new render each time. Unfortunately, we’re unable to refund credits for completed.

We truly appreciate your feedback and will share it with our product team to help improve the Firefly experience.

 

Let us know if you have any questions.

Thanks,
^KR

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