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Participant
August 28, 2026
Open for Voting

quiero informar un error: parece que no lee los prompts que uno le pone: gasto créditos y me devuelve siempre la misma imagen, un fiasco.

  • August 28, 2026
  • 2 replies
  • 17 views

mi solicitud: que el sistema funcione bien: no importa el prompt que introduzca: repite una y otra vez el mismo video. sencillamente, no anda.

    2 replies

    Participant
    September 3, 2026

    IA obtusa por mas que cambio el prompt no genera cambios visibles, deberia haber un modo preview a baja calidad

    N8.
    Community Expert
    August 29, 2026

    Hey ​@Juan Patricio25328685b06p 
    Your request is completely and utterly valid. Let’s also keep in mind that a few things there are different models. 
    Adobe Firefly models are in Red. Adobe Firefly is the native image/ video generator of Adobe.

    Third Party Models are in White.
     


    Feel free to ask the community for assistance by providing additional information.

    Something went wrong

    A Full Screenshot or short video:  Please provide a screenshot of your entire browser or application window, including your avatar in the upper right corner. Many errors have multiple causes; seeing the full context is much more helpful than a zoomed-in image of the error message alone.
    >>Make sure to remove person details: email address, name... before posting<<

    • System Details: Specify your Operating System (OS) and Browser (including version numbers).
    • Workflow Context:
      • Which Firefly function were you using? (e.g., Text to Image, Generative Fill, Text to Video, etc.)
      • Which model was selected? (e.g., Firefly Image 3, Image 4 Ultra, Imagen 3).
      • The full prompt you were using.
      • Copies of any reference images, keyframes, or original images used.

    Other suggestions

    1. Try a different web browser (or an Incognito/Private window) to rule out browser extensions or cache issues.
    2. Disable any active VPN, ad-blockers, or strict firewall settings temporarily.
    3. Clear your browser's cache and cookies (see image below):

     For more details and additional troubleshooting steps, you also check this article as well!

    Suggestions on How to Prompt
    https://community.adobe.com/questions%2D404/use%2Dadobe%2Dfirefly%2Dto%2Dgenerate%2Dyour%2Dimages%2Dand%2Dvideos%2D1476088?tid=1476088&fid=404
    Cheers

    Nate