Skip to main content
Participant
July 17, 2026
Open for Voting

Seedence 2.0 model says do not have permission to use

  • July 17, 2026
  • 3 replies
  • 28 views

Seedence 2.0 keeps showing "I don't have permission to access" when I add video and image references, even though I have 4000 points.

    3 replies

    droopydog500
    Community Manager
    Community Manager
    July 19, 2026

    Hi ​@ltog345@getswalk.com,

     

    That error generally means you are on a enterprise account and either your local Adobe administrator has to enable that model on your account, or that model is not available on your enterprise plan. In either case, you need to talk to your local Adobe administrator. If you are not sure who that is, start with your IT department.

     

        droopy

    Adobe Community Expert (not an Adobe employee)
    July 17, 2026

    Hey ​@ltog345@getswalk.com 

    Avoid Real Human Faces: The Seedance model has a known limitation where it will fail or throw an error if you upload reference content or images featuring real human faces


    Cheers

    Nate

    Trevor.Dennis
    Community Expert
    Community Expert
    July 17, 2026

    Are you on a network, or Teams account?

    Do you have full admin rights to your system and server (if connected to one) 

    Has that model worked OK for you before with similar reference video/images

    Could the reference video have content considered inappropriate (like a short sleeved shirt)?