Skip to main content
F
fierce_detail59e4
Participant
August 17, 2026
Open for Voting

un error

  • August 17, 2026
  • 1 reply
  • 19 views

NO ME GENERO EL VIDEO POR UN ERROR Y SE ME CONSUMIO LOS CRÉDITOS. si la IA falla y no genero ningún video, DEBERIAN REENBOLSAR LOS CREDITOS...

      1 reply

      O
      Community Expert
      Oh.N8Community Expert
      August 17, 2026

      Hey ​@fierce_detail59e4 
      Could you have a look in your Creative Cloud App and see if the image/video is hiding there?
       

      How to reliably download your files
      In your Adobe Creative Cloud you can find your files there and download them. Here s a short video showing the steps

      https://youtube.com/shorts/fCgb1ZR48tU?feature=share


      Cheers

      Nate

       

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices