Unfair Content Flag & Loss of Credits for Ketchup Image Generation

I’m writing to dispute a content flag and the loss of credits from your AI generator.

I created an image for a ketchup commercial featuring a person laughing as a cyclone of ketchup swirled around them. To avoid any moderation issues, I made the ketchup an extremely bright, nearly orange color—so far from blood that it could not be misinterpreted. There was absolutely nothing in my prompt or the image that referenced violence, blood, or anything inappropriate. This was a 100% safe, food-themed, commercial concept.

Despite this, the image was flagged for “gore,” and I lost a significant portion of my monthly credits. This is extremely frustrating and unfair—especially given how strictly I followed all posted content guidelines and deliberately exaggerated the color to avoid any moderation confusion.

As a creative user, it is discouraging to see compliant, playful images penalized by overzealous filters, especially when each failed attempt costs valuable credits. This makes experimentation nearly impossible and punishes users who try to innovate within the rules.

I am requesting that you review this flag, restore my lost credits, and consider revising your moderation and credit policies so compliant, creative users are not penalized for “false positives.”

Thank you for your attention.