Cancelation of free trial

Hello Adobe Support Team,

I hope you are well.

I am contacting you regarding an unexpected charge on my account.

I signed up for a free trial and cancelled my subscription on January 26, before the trial period ended. However, I was still charged on January 29.

Since the subscription was cancelled prior to the billing date, I should not have been charged. Could you please review my account and process a refund for this incorrect charge?

Please let me know if you need any additional information from my side. I would appreciate your prompt assistance.

Thank you for your help.

Kind regards,

Fatima

Fsheykhmohammadi@yahoo.com