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Participant
March 4, 2024
Open for Voting

Allow Using Multiple Accounts On The Same Computer

  • March 4, 2024
  • 7 replies
  • 767 views

It's very annoying having to log out and log back in every time we need to use an app that's part of a different account. At work, the Art Department pays for After Effects and the IT department pays for Substance Painter. For us end users it means having to log in and out of each account every time we need to use one app or the other. As artists, we should not be bothered by who paid for which application. If we can login in, we should have access to all of our available apps regardless of which account they belong to.

7 replies

kglad
Community Expert
Community Expert
May 16, 2024

i think an adobe employee recently posted something is being done to help with this.

Guybuttersnaps1
Participant
May 16, 2024

I have a similar situation, except the acrobat that I use is licensed under my work account and my photoshop (which I sometimes need for work, is a personal account) The constant signing out and back in when switching between the two is cumbersome at best.

Participant
May 7, 2024

@kglad -- it was the same ID but one account was enterprise and the other was individual, but again, I ask, what does it matter? I don't want to hijack this thread from the OP, nor do I wish to explain how different organizations operate, so if either of you wants to continue the conversation, please consider posting to a different thread and sharing that here.

kglad
Community Expert
Community Expert
May 7, 2024

why don't the different departments use the same id so you don't have to change your sign-in account?

Participant
May 7, 2024

I use to be exactly in the same situation as the OP, i.e. different departments paying for different subscriptions, but as of a couple months ago, it is now as you describe. Does the distinction matter, or why the clarification?

jane-e
Community Expert
Community Expert
May 6, 2024

 

quote

I often have to switch between the 3D and 2D apps, but each belong to different subscriptions.

By @amanning 

 

 

Do you have multiple subscriptions because of a decision by your IT department (same as the OP),  or do you have an individual subscription and it's your decision?

 

Jane

Participant
May 6, 2024

It's a similar situation for me as well. I often have to switch between the 3D and 2D apps, but each belong to different subscriptions. It's not the logging in/out that is the issue, it's that I have to save & quit my work constantly, which takes time, especially with large files. This is very disruptive and I'm sure impacts a not insignificant percentage of users.