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Participant
January 22, 2024
Open for Voting

Better APSB management

  • January 22, 2024
  • 0 replies
  • 93 views

It would be very appreciated if Adobe would address the many CVE and APSB bulletins by having some consistency.

 

1. Use MSP patches when possible rather than requiring uninstalling old version and installing new version.  

 

2. If there is no patch option and installing the latest version is the only option then please have the new version automatically upgrade the old version.  From an administrative perspective, it is very inconvenient and causes more overhead when the old version (with the APSB bulletin) does not get automatically updated or removed when the new version installs when there are hundreds of computers and you have to automate the process.

 

3.  Also please improve the quality of uninstalling Creative Cloud products.  There are too many incidences with Offline versions where they will not uninstall clean from Add Remove Programs in Windows and then the new version will not install.  Or a new version of an Adobe product will not install if a previous version had been installed and whether it is still there or not.  It just gets a "Failed.  Check PDApp.log" error and then you have to use Adobe utilities like AdobeUninstaller.exe and the manually delete Adobe directories which is very time consuming.   Even a 1% failure on 10000 workstations is 100 workstations that must be fixed using an uninstaller.exe or other cleaning utility tool.