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4 replies

Participant
April 4, 2023

yes please I have contacted about this to the support team but they directed me to here to write the issue.

 

Please fix this problem adobe team!

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kglad
Community Expert
Community Expert
March 30, 2023

i understand.

 

at the current time, the best you can do, is what you've done; add your suggestion to this forum and/or upvote someone else's suggestion

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Participant
March 30, 2023

seriously yeah, I reached out to support to get help from them by sending me my files in another cloud service maybe, but they replied they can't do that, and I would need to download every file individually and that's not going to help in any way.

 

so I need to sit the whole day downloading every file individually.

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kglad
Community Expert
Community Expert
March 30, 2023

you're one of many that have suggested something similar or have noted it's inconvenient/time-consuming to move large numbers of files.

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