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Participant
July 14, 2023
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  • July 14, 2023
  • 2 replies
  • 93 views

Recently I'm getting an error message saying I'm not online so Adobe can't confirm the status of my subscription when I am attempting to edit in the field, where I have no service. I'm sometimes out of service for over a week at a time and don't appreciate being denied access to the software I'm paying for simply because Adobe can't confirm in the moment that I have done so this month. Anyone else ticked off at this development? When I'm in the camper van and have hundreds of shots to cull, and several that are worth doing some color correction and cropping, etc, it's total garbage to be denied access to the tools I'm paying to use for that purpose! At the VERY LEAST, can't they set a flag the first time you log in during a payment period so thereafter you can use the software you're paying for offline when needed until the next payment period starts???

2 replies

kglad
Community Expert
Community Expert
July 14, 2023

before traveling, open each adobe app you'll want to use while traveling. you can minimize, but don't close the apps while away from a connection.

Participant
July 14, 2023

I should have mentioned, I'm a wildlife photogapher.....