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Participant
August 9, 2024
Open for Voting

Mac OS X: How to turn off network usage when using a mobile hotspot/roaming?

  • August 9, 2024
  • 2 replies
  • 486 views

Hi,

 

Recently I found that Adobe Creative Cloud does not respect the "Low Data Mode" network setting and downloads gigabytes of data through the background processes, which is very frustrating when travelling between countries and using a international roaming for network usage.

 

The problem persists even when I choose to quit the Creative Cloud from the menu in the top right corner. The only way to actually kill all the processes I found was to use the following in the terminal:

 

sudo pkill -9 -f Adobe

 

It asks you for your password and then kills all the processes that mention Adobe in the name (be aware that it will kill any open Adobe applications as well).

 

Only after that, my laptop stopped downloading things.

 

Is there any other way to prevent these unexpected downloads? Is there a setting or a workaround to temporarily turn off the data usage?

 

Ideally Adobe should respect the network setting by default, but while we wait for a fix, maybe there are other ways to do it.

2 replies

Known Participant
August 13, 2024
quote

Hi,

 

Recently I found that Adobe Creative Cloud does not respect the "Low Data Mode" network setting and downloads gigabytes of data through the background processes, which is very frustrating when travelling between countries and using a international roaming for network usage.

 

Whilst not entirely related, there is quite some overlap between this and an issue I reported some time back about bandwidth hogging.

 

https://community.adobe.com/t5/creative-cloud-desktop-ideas/limit-creative-cloud-s-bandwidth-hogging/idc-p/14353863#M985

 

I hope Adobe will respond/

kglad
Community Expert
Community Expert
August 9, 2024

no, there's not.

 

you might want me to move this to cc desktop ideas to add your issue to the others with this "suggestion".  do you?

Participant
August 11, 2024

Sure, much appreciated.

kglad
Community Expert
Community Expert
August 11, 2024

<moved from cc desktop discussions>