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przemysławs9323182
Participant
April 23, 2024
Open for Voting

Optimize update size

  • April 23, 2024
  • 2 replies
  • 289 views

Hello. Is there any chance you could handle product updates better? Every time a new version of, let's say, Photoshop comes out, I need to download ~2 GB of data (the Adobe Creative Cloud app downloads the full installer for the specific version instead of just downloading the files that got updated). I don't have fiber internet, and it takes like an hour to download that amount of data.

 

 

 

Also, [I'm not sure if you consider this off-topic or just a bug] today the first time I tried to update Photoshop, it failed on unziping the downloaded files, because I had not enough space on the disk, so I cleaned the space, clicked Retry and... Adobe Creative Cloud seem to removed all the downloaded files (I don't think that should happen; if the downloaded files are not corrupted, why remove them?), since I had to re-download 2 GB+ of data once again.

2 replies

Kalvyn Rasquinha
Community Manager
Community Manager
April 23, 2024

Thanks for the feedback, @przemysławs9323182 . Good suggestions on both counts - I'll have the team look into this.

kglad
Community Expert
Community Expert
April 23, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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