Please ditch the Creative Cloud App

Well, not to argue, but third party antivirus is known to get in the way and impact performance. Norton especially is notorious for this, but the others are not far behind. I still maintain that you don’t need it. Microsoft pour enormous resources into this, it’s directly integrated into the operating system, and it’s hard to believe that a small vendor can do any better. In reality, the market is slowly eroding for antivirus companies everywhere, because Windows Security is so effective.

The infection you got may have been a zero-day attack and you don’t know whether any third-party software would have stopped it.

To be clear, I’m not saying there can’t be bugs in the CC app. They obviously happen, and they might surface in certain configurations. But for most of us, it works seamlessly and flawlessly. So the point is, there’s not a problem with the basic architecture. If there’s a problem, it’s specific, not general. I know, that’s not very helpful right now, but blaming everything on the app itself is not the way to attack this, and it’s not going to get you any further. You need to look at your system specifically.

​@Antinael you would be better off posting in the Creative Cloud Desktop forum.

Actually it simplifies, not complicates, things. All those processes are usually baked into each individual application. Here it's lifted out of each application and consolidated into one central hub.

Those processes still have to run, one way or another.  If they don't run properly, it could be a firewall issue or local network configuration issue. 

If you're on Windows, you don't need third party antivirus. I'd uninstall that. Windows handles this best natively.

The CC desktop app has no impact on performance and speed. If you have perfomance problems, this is not the reason.