Skip to main content
Participant
August 14, 2023
Open for Voting

Please fix the process of uninstalling

  • August 14, 2023
  • 1 reply
  • 156 views

Because I'm not using the software as much as intended, I wanted to uninstall to save some disk space.

CC INSTALLED THREE - 3 - UPDATES before even letting me see the dashboard or anything, just a message telling me to update (plus an optional toggle for auto-update).

I mean, come on! Just let me get to the front page first, then you can NAG about updates.

 

Oh yeah, one more thing. 

About 10 minutes after uninstalling Photoshop, Control Panel in Windows STILL won't let me uninstall CC, because I apparently have to wait until the other program finishes uninstalling.

Never again.

1 reply

kglad
Community Expert
Community Expert
August 14, 2023

for others,

 

uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, again using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messaging

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html