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Participating Frequently
February 3, 2023
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Remove Software Vulnerable to Security Threats

  • February 3, 2023
  • 3 replies
  • 357 views

We have Creative Cloud 5.9.0.372 installed on several of our computers. The issue we are running into is Visual C++ 2012 gets installed on these devices when a user opens a piece of Creative Cloud software. The installation of Visual C++ 2012 is not ideal since this software has reached end of support as of January 10th and this puts our environment at risk.

 

We are able to uninstall the Visual C++ 2012 software, but the next time the application is used by the user, the software is reinstalled.

3 replies

Help5D1EAuthor
Participating Frequently
February 6, 2023

We have Creative Cloud 5.9.0.372 installed on several of our computers. The issue we are running into is Visual C++ 2012 gets installed on these devices when a user opens a piece of Creative Cloud software. The installation of Visual C++ 2012 is not ideal since this software has reached end of support as of January 10th and this puts our environment at risk.

 

We are able to uninstall the Visual C++ 2012 software, but the next time the application is used by the user, the software is reinstalled.

kglad
Community Expert
Community Expert
February 6, 2023

duplicate

Help5D1EAuthor
Participating Frequently
February 6, 2023

We have Creative Cloud 5.9.0.372 installed on several of our computers. The issue we are running into is Visual C++ 2012 gets installed on these devices when a user opens a piece of Creative Cloud software. The installation of Visual C++ 2012 is not ideal since this software has reached end of support as of January 10th and this puts our environment at risk.

 

We are able to uninstall the Visual C++ 2012 software, but the next time the application is used by the user, the software is reinstalled.

kglad
Community Expert
Community Expert
February 6, 2023

please don't post duplicate messages

Help5D1EAuthor
Participating Frequently
February 3, 2023

We have Creative Cloud 5.9.0.372 installed on several of our computers. The issue we are running into is Visual C++ 2012 gets installed on these devices when a user opens a piece of Creative Cloud software. The installation of Visual C++ 2012 is not ideal since this software has reached end of support as of January 10th and this puts our environment at risk.

 

We are able to uninstall the Visual C++ 2012 software, but the next time the application is used by the user, the software is reinstalled.

kglad
Community Expert
Community Expert
February 4, 2023

you can use the custom packager to specify the viz c++ version, https://helpx.adobe.com/enterprise/kb/choose-cpp-runtime-versions.html